Introduction
P2P Talent Development, along with its brand Malaysia Project Management Community (“MPC”), is committed to protecting your personal data and places a high priority on maintaining your privacy. Additionally, we uphold a strict anti-corruption policy throughout our organization.
Anti-Corruption Policy
We conduct all our work with honesty and integrity, taking a zero-tolerance approach to bribery and corruption. We are committed to acting professionally, fairly, and ethically in all business dealings and relationships, and we fully support the promotion of the Global Goals.
Data Privacy
This Privacy Statement outlines how we protect the privacy of your personal data under the Personal Data Protection Act 2010 (“PDPA”). Note that this statement aligns with common data privacy principles in most jurisdictions, though local requirements may introduce slight variations.
What Personal Data Do We Collect?
The types of personal data we collect (directly or from third parties) depend on the nature of the service requested or the transaction involved. These may include, but are not limited to:
- Personal information (e.g., name, gender, date of birth, and identification numbers)
- Contact information (e.g., address, phone number, email address)
- Project Management Professional ID
How Do We Collect Your Personal Data?
This Privacy Statement applies to any personal data you provide in the following ways:
- When you register for or check in to an event, or communicate with us via email.
- Via any online sites operated by MPC and its trainers/speakers.
- Under any other contractual agreement or arrangement.
- Via a third party (e.g., an event registration agent or service provider).
Additionally, we may collect personal data through these channels:
- When we communicate with you via telephone, letter, fax, email, or social media.
- When you visit our website or our trainers’ websites.
- When you contact us—or we contact you—in person.
- From publicly available sources.
- Via mobile services or other channels (e.g., ticketing counters and airport operations).
Collection of Personal Data From Our Website
1. Registration Form
When you register for events, trainings, or other offerings on our website, we request personal information (e.g., name, email address, phone number, address) to process and manage your registration. We may also ask for optional information to better understand your interests and enhance your overall experience.
2. User Feedback Form
If you use our Customer Care Feedback Form, we require contact details (e.g., name, email address) so we can respond to your comments or inquiries. We may also use this information to send you updates about our company. Any demographic or profile data collected is used to personalize your site experience, including tailoring content to your preferences.
3. Cookies
A “cookie” is a small data file a website sends to your browser, which may store it on your device. We use cookies on certain pages to personalize your experience, record session information, and gather analytics. You can configure your browser settings to be notified when a cookie is sent or to block cookies altogether. Refer to your browser documentation for details.
How We Use Your Personal Data
We may use your personal data for the following purposes (“Purpose”):
- Providing and Improving Services
- Processing event registrations, delivering training, and ensuring smooth event operations.
- Personalizing your experience based on your interests or past interactions.
- Facilitating Event-Related Needs
- Handling reservations, event check-ins, and other logistics.
- Managing commercial transactions (e.g., ticket or pass purchases).
- Alerts and Notifications
- Sending you event promotions, notifications, or reminders.
- Providing updates about reservations or technical issues (e.g., incomplete transactions).
- Investigations and Safety
- Investigating or resolving inquiries and claims.
- Ensuring personal safety and security for all attendees.
- Compliance and Legal Obligations
- Meeting legal or regulatory requirements.
- Maintaining records as legally required.
- Marketing and Surveys
- Delivering marketing communications related to MPC or its partners (unless you opt out).
- Conducting customer satisfaction surveys and market research.
- Statistical Analysis
- Understanding MPC’s customer profile to improve services and offerings.
Accessing, Limiting, Correcting, or Updating Your Personal Data
If you would like to:
- Obtain information about your personal data
- Limit how we process your personal data
- Update or amend your personal data
Please contact: inquiry@mpc.org.my
Note: Where permitted by law, a nominal administrative fee may apply. We may need to verify your identity before acting on your request. Under certain circumstances (e.g., Section 32 of the PDPA), we may decline a data access request.
Consent
When you submit personal data—for instance, by making inquiries, reservations, or opting in for event alerts—you are implying consent for MPC to process this data to provide the relevant services. If another individual submits data on your behalf, that individual must ensure you have authorized the disclosure and agreed to this Privacy Statement.
If you no longer wish to receive promotional communications from MPC, you can:
- Unsubscribe directly from our mailing list
- Adjust your account settings
- Email oneil@mpc.org.my with your request
Disclosure of Personal Data
We do not trade or sell personal data. However, we may disclose or transfer your data to the following third parties (within or outside Malaysia) if needed for the Purpose:
- Event service providers and training-related businesses
- Partner airlines or other carriers
- Relevant authorities (e.g., for compliance or safety)
- Other MPC affiliates, subsidiaries, or contracted partners
- Credit card verification providers, data warehouses, or third parties involved in processing commercial transactions
- Legal entities as required or allowed by law (e.g., in response to subpoenas)
- Contractors, service providers, consultants, auditors, and advisors on a need-to-know basis
In the event of corporate restructuring (e.g., merger, sale, or transfer of assets), your data may be transferred accordingly. MPC takes reasonable steps to ensure these third parties adhere to this Privacy Statement.
Data Retention
We retain your personal data only as long as it is needed for the Purpose or if required by law (e.g., specific legislation or ongoing legal actions). When it is no longer required, we take steps to securely destroy or permanently delete it.
Shipping and Delivery Policy
- No Physical Shipping
Since our services are delivered electronically or onsite at events, there is no physical shipping. - Service Delivery
Once payment is confirmed, our team will promptly proceed to deliver the agreed services.
Payments
All services are subject to a one-time payment. Available methods include Visa, MasterCard, and other online payment gateways. Transactions made using credit or debit cards are subject to validation checks by your card issuer. Delays or non-delivery of services may occur if authorization is not obtained.
Cancellation and Refund Policy
- Cancellation Before Service Commencement
If you wish to cancel before services commence, please email oneil@mpc.org.my within 12 hours of placing your order. Upon receiving your request, a full refund will be issued. - Refund Policy
Once services have been delivered, no refunds are available.
Notification of Changes
This Privacy Statement may be updated periodically to reflect changes in laws or our business practices. The latest version will be accessible, and we encourage you to review it regularly.
Contact
For any queries, concerns, or complaints related to the handling of your personal data or MPC’s data protection policies, please contact:
Email: oneil@mpc.org.my
Last updated: [Feb 4, 2025]